Insurers - Quick, professional and comprehensive fire and flood restoration

We aim to make a big impact on customer satisfaction for you and our professional and highly skilled team is passionate about restoration rather than replacement.

We work to help insurance companies get their clients back into their homes or businesses as quickly as possible. So can you rely on us. We provide a:

•   Commitment to excellence
•   Comprehensive set of restoration skills required from a single source
•   Track record of successful response and restoration
•   Reduction in needless and wasteful costs
•   Guaranteed customer satisfaction experience

Need a preferred disaster recovery supplier that won’t let you or your customers down?   Why not contact us for an introductory meeting?

 

Making insurers lives easier.

Just some of the reasons insurers choose to work with us:

• Minimising damage and your costs by reacting fast

• Stress-free, professional fire and flood restoration for your customers

• Providing the best possible restoration results using advanced technology and equipment

• No outsourcing or subcontracting

• Named project manager on every job

• Full records of all communications

• Over 8 years’ professional restoration

• 10% year on year growth

• British owned and independent

• Financially secure

• 30 full trained staff and technicians

• BDMA Accredited
   

 

How do we achieve these good relationships?

Fast response
When disaster happens we know how important it is that your clients are responded to as quickly as possible.

Right mindset
We believe in minimising secondary damage, restoring rather than replacing and providing high standards of restoration.

Damage assessment
We conduct detailed damage assessments after a flood or fire, providing a one stop restoration service.

Rapid drying
We use the latest DRYAIR systems enabling building works to start quicker than with the most commonly used drying technology.

Specialist cleaning
The Ideal Group is an experienced provider of carpet, upholstery and curtain cleaning services increasing chances of restoration rather than mre costly replacement.

Customer care
We carry out regular customer satisfaction surveys to help drive continual improvement in customer care.