Our Vision

 

The Ideal Group aspires to be 1^st choice in Europe for clients seeking high quality services, we are committed to meeting the needs and serving a diverse customer base.  Recognised as the most respected and dynamic group within an expanding and diversified industry.

 

Ideal are a multi service company, supplying multi skilled Teams to a variety industries.  Through Fire and Flood, Insurance, Loss Adjusters, Facility Groups, Construction Companies, Housing Associations, Multi Nationals and the general public.  Ideal will be home to a national network of trained employees, independents and franchisees specialists. Ideals H.Q. will be bases on the Kent M25 corridor and will have a core management structure and a dedicated team lead by out passionate operations directors.

 

Recognised as the most respected and dynamic group within an expanding and divers industry.

 

Ideal intend to become the 1^st choice contractor who will take on responsibly to fulfil our obligations to the community and environment.

 

Mission Statement

Here at the Ideal Group we are committed to delivering high quality commercial and residential carpet & upholstery cleaning and protection. We also have specialist team that deal with emergency cleaning, restoration and disaster services.

As a Service Company we aim to provide Ideal solutions, tailored to deliver the exact services that our customers require.Guided by our relentless focus on service we will deliver operational excellence in every corner of our business, not just meeting but exceeding our customer’s expectations.
We add value and differentiate ourselves from others by constantly delivering superior products and services that set Ideal apart from others. We are committed to acting with honesty and integrity at all times in all aspects of our business, building the best partnering relationships possible both internal & external.

“Our philosophy is to under promise and over deliver”

Our Promise

• Exceptional customer service - We aim to deliver a superior result for our customers that exceeds expectations and provides excellent value.

• Technological innovation - We are a pioneering company that is always asking: “How can we do this better, quicker and safer?”

• Kind to the environment - We are finding new ways of cleaning that won’t harm the environment like harsh chemicals do.

• Honesty and integrity - We are committed to acting honestly and with integrity; it’s not only right, it’s essential to building trust and developing strong business partnerships and client relationships.

• Expert knowledge - We employ highly experienced and trained technicians so that our customers get the best result.