Our Mission
The Ideal Group provides high-quality commercial and residential carpet and upholstery cleaning and protection. We clean trauma scenes and our specialist emergency team provide rapid-response cleaning and restoration services to mitigate the effects of flooding, fire or disaster. We offer and promote eco-friendly methods of cleaning, sanitation and decontamination using heat and steam instead of chemicals. We deliver superior products and constantly try new and innovative methods that will save our customers time and money. We tailor our services to the unique needs of our customers, providing an Ideal solution.
Our values
- Exceptional customer service. We aim to deliver a superior result for our customers that exceeds expectations and provides excellent value.
- Technological innovation. We are a pioneering company that is always asking: “How can we do this better, quicker and safer?”
- Kind to the environment. We are finding new ways of cleaning that won’t harm the environment like harsh chemicals do.
- Honesty and integrity. We are committed to acting honestly and with integrity; it’s not only right, it’s essential to building trust and developing strong business partnerships and client relationships.
- Expert knowledge. We employ highly experienced and trained technicians so that our customers get the best result.